Privacy Policy

ServiceBusiness.AIPrivacy Policy & Terms of ServiceEffective Date: January 4, 2025
PRIVACY POLICY


1. Information We Collect
We may collect: Name Email address Phone number Company name Billing information IP address and device information Website usage data SMS opt-in records and     communication history
2. How We Use InformationWe use information to: Provide AI automation services Send SMS, email, and service     communications Deliver appointment reminders and     updates Improve platform performance Process payments Comply with legal requirementsWe do not sell personal information.
3. SMS Opt-In DetailsBy providing your phone number and consenting, you agree to receive SMSmessages from ServiceBusiness.AI.Message types may include: Appointment confirmations Service notifications Customer support responses Account-related updatesMessage frequency varies.
Message and data rates may apply.Reply STOP to opt out at any time.
Reply HELP for assistance.
You may also contact support@servicebusiness.ai.Consent is not a condition of purchase.
4. Mobile Information SharingStatementMobile phone numbers and SMS consent data will not be shared with thirdparties or affiliates for marketing or promotional purposes.
5. Cookies & TrackingWe use cookies and tracking technologies for analytics, advertising, andfunctionality improvements.
6. Data SecurityWe implement reasonable administrative, technical, and physicalsafeguards to protect personal information. No system is completely secure.
7. User RightsYou may request access, correction, or deletion of your data bycontacting:support@servicebusiness.ai
8. Policy UpdatesWe may update this policy at any time. Continued use of our servicesconstitutes acceptance of any updates.
TERMS OF SERVICE1. Acceptance of Terms
By accessing or using ServiceBusiness.AI, you agree to these Terms.If you do not agree, do not use our services.
2. Description of ServicesServiceBusiness.AI provides AI-powered automation systems, communicationautomation, lead management systems, and revenue optimization services forservice-based businesses.We do not guarantee revenue or performance outcomes unless explicitlystated in a signed agreement.
3. SMS Program TermsServiceBusiness.AI may send SMS messages related to: Appointment scheduling and     confirmations Customer support communications Account updates Service-related notificationsMessage frequency varies.
Message and data rates may apply.Reply STOP to opt out.
Reply HELP for assistance.
4. Client ResponsibilitiesYou agree to: Provide accurate information Use services lawfully Comply with TCPA, CAN-SPAM, and     applicable marketing laws Obtain proper consent for     communicationsYou are responsible for compliance within your jurisdiction.
5. Payment TermsFees, setup costs, and billing cycles are defined in your serviceagreement.All payments are non-refundable unless otherwise agreed in writing.Failure to pay may result in suspension or termination of services.
6. Intellectual PropertyAll automation systems, workflows, scripts, prompts, and proprietaryframeworks remain the property of ServiceBusiness.AI unless otherwise agreed inwriting.Clients receive a limited license during active service.
. Limitation of Liability
To the maximum extent permitted by law: ServiceBusiness.AI is not liable     for indirect or consequential damages. Total liability is limited to     fees paid in the previous 90 days.
8. Carrier Liability DisclaimerMobile carriers are not liable for delayed or undelivered messages.
9. Age RestrictionYou must be at least 18 years old to use our services.
10. Governing LawThese Terms are governed by the laws of the State of Pennsylvania. 


Information We Collect
We collect personal information including name, email address, phone number, company name, billing information, IP address, device information, and website usage data.
We also collect SMS consent records and communication history when you opt in to receive text messages.
How We Use InformationWe use collected information to provide services, send SMS and email communications, deliver appointment reminders and service updates, process payments, improve performance, and comply with legal obligations.
SMS Opt-In Details
When you provide your phone number and consent to receive SMS messages, you agree to receive conversational, appointment reminders, service notifications, and account-related messages from ServiceBusiness.AI.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may reply HELP for assistance or contact support@servicebusiness.ai.
Consent is not a condition of purchase.
Mobile Information Sharing
Mobile phone numbers, SMS consent, and text messaging originator opt-in data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.
Cookies & TrackingWe use cookies and tracking technologies for analytics, advertising, and website functionality.
Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect personal information.
User RightsYou may request access, correction, or deletion of your personal information by contacting support@servicebusiness.ai.